Made by Luhkey

The Game Suddenly Ends (Totally Unexpected / Still have Letters Remaining)
​

This issue has not been seen since the game timer was removed long ago.

 

My HUD is Missing Tiles / Letters after a SWAP or UNDO, or Returned Word
​

Even before the 4.0 upgrades, this was an occasional issue.  It seems lag spikes were hitting just as the game was talking to the HUD to send back the tiles.  I have modified the code to give them all back in one shot rather than individually, and this seems to have corrected the problem.  This issue has not been reported for a very long time.  As I've said many times before, lag is not something I can fix or control, so if things go badly, and this happens to you, please reset the game (MENU -> RESET).

 

Report of Blanks Menu Popping Up Randomly
​

One customer has reported the menu asking them to type in a letter for a blank randomly and without cause.  I was not able to find the reason.  Please contact me if this happens so I can investigate.  As of 5.0, Blanks are removed.  This should no longer happen.

 

The Game Appears Stuck or Frozen​

 

If the game is actually frozen or stuck, it could be an SL glitch where a momentary lag spike interrupted the communication between the game and the HUD.  If this happens, the game could possibly get stuck, waiting for a response that won't come.  If this happens, you will need to reset the game.  Click the MENU button on the table and choose RESET from the menu.  This will completely reset the game and allow you to start over.  Sorry, lag is something I cannot fix.

​

Challenge Seems to Take A Long Time
​

Challenges will no longer cause this issue as the notecards are removed and a new web interface is being used as of January 2021.  Please update your game by requesting a re-delivery on the Marketplace.  For games that cannot be re-delivered, please contact me.  If you got your game in-world, contact me immediately.

 

Can't Change Pose While Sitting
​

This issue was resolved long ago, but in January 2021, I have replaced the pose controls with AVSitter 2.2.  This much more advanced system allows you to adjust your position and save your preferences!

​

I'm Having Difficulty Trying to Start the Game
​

The steps to get started are:

 

Click the arrow in front of your spot (it says "Click to Play").

• Sit down in front of the arrow you clicked.

• Accept the HUD you are given (if you don't already have one attached).

• Wear the HUD (ADD is suggested instead of WEAR).

• Confirm everyone has their HUD attached to their screen.

• Once everyone is wearing their HUD, ONE player can click START on the game.

 

If someone clicks START before all players wear their HUD:

• The game is smart and will not let you start until all players wear the HUD.

 

If someone wanted to play, but forgot to click the "Click to Play" arrow:

• Ask everyone to keep their HUD attached.

• You will need to click the RESET on the main MENU (on the table).

• Everyone click the "Click to Play" arrow by their spot.

• Ask them to please decline the new HUD offered.

• Wait for ALL players to confirm they have their HUD on.

• Now you should be able to click START to begin the game.

 

If someone decides they do not want to play, after they clicked the "Click to Start" arrow:

• Ask them to remove their HUD.

• Ask all other players to keep their HUD attached.

• Click MENU and choose RESET.

• Everyone who wants to play now clicks the "Click to Play" arrow by their spot.

• Ask everyone to decline the HUD offered from the game.

• When everyone playing has their HUD attached, somebody can now click START to begin.

 

I Have to Click Buttons Twice to Get Them to Respond
​

If you click on something in world, then click on something on the HUD, that first click on the HUD simply brings focus to the HUD, and the second click is then detected.  I can't resolve this - it is normal.  Watch the instructions box on the HUD.  When your click is detected properly, the instruction text tells you what to do.

 

I Found a Bug / Defect - Something is Broken
​

It is very important that you document what happened.  I need as much detail as possible to find the problem and fix it.  Example:  I need to know how many people were playing, what was being done when the problem happened... what options did you click.. sequence of events... etc.  The more detail the better.  A copy of local chat around the time of the error helps, too, because I can see the exact point the problem occurred.  Contact me directly by IM, note card, or email, and I will do my very best to get it investigated and fixed.  When a fix becomes available, a fix release will be delivered, for free.

 

I Crashed and When I Came Back, the Game Skips Me
​

The short story is this:  Every prim in SL is assigned a unique UUID (key) so the server can keep track of everything in-world.  When you have a HUD attached and you crash or log out, it is assigned a new (key) when you log back on.  The game knows your HUD (key) when you begin the game.  If you crash, or log out, and log back on, the game doesn't know your new HUD (key).  For this reason, you will not be able to continue in the game that was in progress.

 

The Game Keeps Looking for Someone Who Quit or Logged Off
​

Although crashing or logging out prevents a player from re-joining the game in progress, it is designed to allow someone to wander off (anywhere in Second Life), and come back, as long as they KEEP THE HUD ATTACHED.  When you return, the game will let you continue playing.  Please NOTE:  While you are gone, you cannot challenge anything, and your turn is skipped until you return.